FAQ – Frequently Asked Questions
Our TrakLogix platform gives our clients all the information they require. Listed below are a few of our frequently asked questions regarding our appraisal management software.
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1. We are a small lender, what are your minimums?
No! TrakLogix doesn’t require a monthly minimum on orders!
2. Is your platform equipped to handle Commercial Products?
Yes! TrakLogix® is designed to handle Commercial and Residential Products seamlessly. Our commercial and residential appraisal software allows you to order your appraisals easily, and automate fees based off product type and client. TrakLogix® is an appraisal ordering system designed to fit your needs, your products, and your business.
3. As a large lender, can I set up separate branches in TrakLogix®?
Yes, each branch can have it’s separate “company” listing, enabling each branch to oversee their own appraisals, while allowing an administrator to see all, if needed.
4. How long does it take to set up?
With TrakLogix®, your company can be up and running in one business day.
5. How many users can we have?
Unlimited users are included with your TrakLogix® account.
6. I have a personalized, lender approved USPAP guideline – what do I do?
With TrakLogix®, you can have everything customized to fit your needs. We can easily upload and integrate the essential documents to your business.
7. How effectively can my team members communicate with TrakLogix®?
TrakLogix® was built from the ground up to ensure compliance and effective communication. All individuals involved in the appraisal management process are automatically updated (when desired or needed) so they are automatically in the loop.
8. How am I required to pay?
Pay as you go! TrakLogix® is able to work with you and your company to meet your business needs.
9. How is TrakLogix® different than an Appraiser Directory?
TrakLogix® is a cloud-based software platform that allows AMCs, lenders, brokers and appraisers to manage their appraisals compliant with the law. Our customers can order, track and manage their appraisals, use their own approved appraisers, and utilize our SmartChek® to electronically review appraisals for errors and omissions prior to delivery. Comprehensive rules sets are easily customized to meet each client’s specific appraisal guidelines. Appraisers can set their fees, or a quote can be requested.
10. As an AMC, why should I use TrakLogix®?
With constantly changing regulations, Appraisal Management Companies need a technology platform to manage appraisal orders while staying compliant with federal and state regulations; GLB, HVCC, etc. This is what TrakLogix® was built to do. Our website updates clients with changes in legislation, and our platform is consistently keeping our clients compliant with the law. TrakLogix® is truly an AMC management software to help streamline business. Automatically update remote offices or view a road-based view of the property. With mapping integration – you can easily see the property and neighborhood as soon as the order is entered.
11. How will I know which Appraisers are inactive, on watch, or licensed and certified?
Our system automatically labels Appraisers as inactive when their appraisal license expires. Easily view all your vendors from our vendor platform menu, or see an overview of their credentials when selecting Appraisers for an order. With TrakLogix® – you can always chose the most suited Appraiser based on license, certification, status, geographical competency, how many orders they have, as well as many other qualifying factors.
12. Can you modify TrakLogix for other uses? We have a company that needs to manage Realtors?
Yes ! we can do custom modifications, email or call us for more info